Terms of Service

Welcome to Twina. These Terms of Service govern your access to and use of our website, products, and services. By visiting our store or purchasing from Twina, you agree to be bound by these Terms.

1. Use of Our Services

By using Twina’s website, you confirm that:

  • You are at least the age of majority in your country of residence

  • You will use our services for lawful purposes only

  • You will not engage in fraudulent, abusive, or harmful activities

We reserve the right to refuse service to anyone for any reason at any time.

2. Account Information & Accuracy

You agree to provide accurate, current, and complete information when placing an order or creating an account. You are responsible for maintaining the confidentiality of your account information.

3. Orders, Pricing & Payments

  • All prices are listed in the applicable currency and may change without notice.

  • We reserve the right to limit, refuse, or cancel any order at our discretion.

  • Payments are processed securely through third-party payment providers.

  • In case of errors in pricing or product descriptions, Twina reserves the right to correct them and cancel affected orders.

4. Shipping, Delivery & Returns

  • Delivery times are estimates and may vary depending on location.

  • Twina is not responsible for delays caused by shipping carriers or customs.

  • Returns and refunds are subject to our Return & Refund Policy, available on our website.

5. Product Information & Disclaimer

We strive to display accurate product descriptions and images. However:

  • Product colors and results may vary due to screen settings or individual usage.

  • Our beauty devices and products are not intended to diagnose, treat, cure, or prevent any medical condition.

  • Results may vary from person to person.

6. Intellectual Property

All content on the Twina website, including text, images, logos, graphics, and designs, is the exclusive property of Twina and may not be copied, reproduced, or used without written permission.

7. User Conduct

You agree not to:

  • Use the website for illegal or unauthorized purposes

  • Upload malicious code or attempt to breach website security

  • Infringe on Twina’s intellectual property rights

Violation of these terms may result in immediate termination of access to our services.

8. Limitation of Liability

To the fullest extent permitted by law, Twina shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services.

9. Indemnification

You agree to indemnify and hold Twina harmless from any claims, damages, or expenses arising from your violation of these Terms or misuse of our services.

10. Third-Party Services & Links

Our website may include links or integrations with third-party services. Twina is not responsible for the content, policies, or practices of third-party websites.

11. Termination

We reserve the right to suspend or terminate access to our services if these Terms are violated or if required by law.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Twina operates, without regard to conflict of law principles.

13. Changes to Terms of Service

We may update these Terms from time to time. Any changes will be effective immediately upon posting on our website.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Email: contact@twinaa.com